Natarajan Chandrasekaran, the Tata Sons Pvt. Chairman, said that the pandemic had changed the nature of the work, accelerating the adoption of digital technologies by at least a decade and leading in a hybrid model where the work extended beyond offices and engaged more women.
On Tuesday Mr. Chandrasekaran, the head of India’s biggest private sector employer, said in the Qatar Economic Forum that whilst the office remained a critical hub and the staff would gradually return, the world would not return to it’s pre COVID-19 norms.
Mark Dixin, the Iwg Plc Chief Executive Officer, said that the workplaces would benefit from allowing staff greater leeway with the help of technology.
The 150-year-old steel to airlines conglomerate scrambled to adapt the lockdown restrictions when the pandemic hit in early 2020. At the largest company by employee numbers and profitability, Tata Consultancy Services Ltd., over half a million worker started work from home within weeks, while continuing to deliver software projects and support to the Wall Street Banks, airlines and retailers.
Mr. Chandrasekaran said that the Tata Consultancy declared early on it expects only a fourth of it’s workforce to be in the office on any given day by 2025. While many of it’s employees asked to return to office, so the companies would have to adopt a model in between.
He also said that if the hybrid model had to work then to not think of it as only office or home, and that there was going to be a concept of a third place, he said that he called it a third place and the others may want to call it a satellite office.
Mr. Chandrasekaran also said that in India’s case, they could also see improved workplace diversity and another positive outcome of a hybrid model. He added that there were only 23 per cent of women who could be potentially working were in the workforce because of the issues like commuting, lack of social infrastructure like the child care, and that they should not be missing out on that opportunity, as it would not be good for GDP and growth, but was also a right thing to do.