Zomato’s payment arm attains RBI approval as a payment aggregator

In a momentous development, Zomato Payments Private Limited, a subsidiary of the renowned food delivery platform Zomato, has received official authorization as a payment aggregator (PA) from the Reserve Bank of India (RBI). This significant approval, granted on January 24, 2024, empowers Zomato Payments to seamlessly conduct ecommerce transactions through its platform. Zomato’s entry into the payments landscape positions it alongside industry leaders such as Tata Pay, Razorpay, and Cashfree, all of whom have successfully secured payment licenses.

Payment aggregators play a pivotal role in facilitating digital transactions for e-commerce websites, mobile apps, and merchants. The RBI’s mandate underscores the necessity for payment gateways to obtain an aggregator license, enabling them to provide efficient digital payment acceptance solutions. Zomato’s strategic move aligns with its goal to reduce reliance on external payment apps, as evident in its partnership with ICICI Bank to launch Zomato Pay, a Unified Payments Interface (UPI) offering introduced last year.

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Zomato Pay not only empowers users to pay for online food and grocery orders but also extends its services to cover restaurant payments through various modes, including cards, net banking, and UPI. This diversification allows Zomato to optimize costs by reducing merchant charges associated with third-party payment apps. Notably, Zomato had previously collaborated with RBL Bank for co-branded credit cards, although this partnership was terminated in May of the preceding year. As Zomato strengthens its position in the payments domain, the RBI’s authorization marks a pivotal step toward enhancing its financial ecosystem and customer offerings.