Uorfi Javed, a social media sensation and Bigg Boss OTT fame, recently encountered a troublesome cab driver in New Delhi after the driver reportedly stole her.
She took on to share about the incident on social media and claimed that her cab driver was drunk and continued to call her after her journey was over. She said that the driver first ran off with her bags and didn’t show up again for an hour until her male friend interfered.
Uorfi Javed tweeted, “Had the worst experience with @UberINSupport @Uber in Delhi, booked a cab for 6 hours, on my way to the airport stopped to have lunch, the driver vanished with my luggage in the car. After interference from my male friend, the driver came back completely drunk after 1 hour.” Urfi also shared the details of the driver and the ride, which cost her over Rs 2000.
Had the worst experience with @UberINSupport @Uber in delhi,booked a cab for 6 hours,on my way to airport stopped to have lunch, the driver vanished with my luggage in the car. After interference from my male friend the driver came back completely drunk after 1 hour @Uber_India pic.twitter.com/KhaT05rsMQ
— Uorfi (@uorfi_) February 21, 2023
Cont- @Uber_India
That guy couldn’t even walk properly , at first he kept lying about his location that he was in the parking but his location showed 1 hour further from ours. Had to call my male friend to intervene cause he wasn’t moving at all despite calling him so many times— Uorfi (@uorfi_) February 21, 2023
The fact that your driver still kept drunk calling me even after complaining it to you , 17 miss calls , kept calling and abusing me . I complained to the Uber safety team , they were useless. @Uber_India
Girls avoid using Uber— Uorfi (@uorfi_) February 22, 2023
But there is only so much @Uber_India can do 🙂 your driver came drunk , vanished with my luggage and stole my stuff but you can only apologise . No compensation . I will sue you guys 🙂
— Uorfi (@uorfi_) February 22, 2023
Uber replied to Uorfi Javed after receiving a series of tweets against the company. Uorfi got a response from the support team Uber which read, “We deeply apologize for the experience you had, Uorfi. We have a zero-tolerance policy towards the use of drugs or alcohol while driving on the Uber platform and are committed to the safety of all our riders with the aim of reducing such incidents.” Later, a tweet from the company read that her ‘concern has been addressed’, “We’ve duly addressed your concern and have sent you an update via the Help section of the app. Please let us know if you require any further assistance.”
“We are truly sorry to hear about your experience, Uorfi. Safety is important to us, and behavior like this is not tolerated. A member of our safety team will get in touch with you at the earliest.”
We are truly sorry to hear about your experience, Uorfi. Safety is important to us, and behavior like this is not tolerated. A member of our safety team will get in touch with you at the earliest.
— Uber India Support (@UberINSupport) February 22, 2023