Wacker now governs 26 production sites across the world over four business divisions. HCL said: it will be using AI-enabled virtual assistants to drive efficiencies for Wacker.
Wacker’s engagement with HCL will lead to significant cost efficiencies through modernisation, standardisation and automation, the Indian company averred.
“Wacker was looking to transform its current sourcing model with a long-term ‘Next Generation Managed Service’ sourcing model,” said Dirk Ramhorst, CIO and CDO, Wacker Chemie AG.
“We wanted a partner to not only enhance our digital transformation journey but also support the ‘Wacker Digital Program’, helping us to become a digital leader in the chemical industry. We have great confidence this partnership will improve efficiencies through potential harmonization of service delivery across IT areas while ensuring frictionless and streamlined processes.”
“Germany is a key strategic market for HCL and our engagement with Wacker is testament to our continued growth in the region,” said Dr Rolf Frank Fehler, Senior Vice President, HCL Technologies. “We are excited to partner with Wacker, as we strongly believe digital transformation is a collaborative journey. HCL’s global delivery model and regional service management will help ensure delivery success at Wacker.”