Chola MS celebrates 20th year anniversary | Business Upturn

Chola MS celebrates 20th year anniversary

Cholamandalam MS General Insurance Company Ltd (Chola MS), the leading insurance player in the industry, has reached an astounding milestone of completing 20 years. In its 20 years of operations, Chola MS has earned the trust of its business partners and policyholders on its claims servicing.

Being a leading and respected player in the General Insurance space, their employees operate with the philosophy of T3 – Trust, Transparency which is aided by Technology. ‘Customer centricity’ is the brand’s essence and it has taken a promise, #pledge2protect.

On this momentous occasion of completion of 20 years of service to its policyholders, Mr. V Suryanarayanan, Managing Director, Chola MS said, “We would like to thank our policyholders, business partners, reinsurers, employees and shareholders for their continued trust, support, encouragement, and patronage. A special word of thanks to the Regulator for setting the direction for Insurance penetration in the country accompanied by several enablers in the areas of distribution, product approvals and digitization.”

“In the half year ended Sep-2022, Chola MS grew by 30% over the corresponding period to attain a GWP of Rs. 27.69 billion, Investment corpus of Rs. 139.3 billion and a solvency ratio of 2.10 times. Chola MS is poised to grow bigger in size & market share, stronger in its profitability and solvency even as we continue uphold our brand promise – #pledge2protect”, added the Managing Director.

Chola MS began its operations in 2002 and has consistently grown to expand its presence in over 600 locations. It has a customer base of over 25 million and services its customers with its network of over 12,900 garages and over 10,500 hospitals. The company, which is a joint venture between the Chennai headquartered Murugappa Group and Mitsui Sumitomo Insurance, Japan has grown to record a Gross Written Premium (GWP) of Rs.48.24 billions in FY 22.

Chola MS has bancassurance relationships with PSU banks, private banks, small finance banks and many NBFCs/HFCs. Chola MS is also privileged to work with several automobile OEMs and with all leading broking entities in the property and motor space. The company is represented by over 50,000 agents / Point Of Sale Persons.

Chola MS continues to invest in technology upgradation and its latest offering is the new mobile app, ‘Tune in with Chola MS’ which is a one-stop destination for all insurance and wellness needs. It has also adopted the use of Artificial Intelligence in its motor claims servicing through its SAHAI application for motor damage assessment and easy claims settlement.