Air India has entered an interline partnership with full-service carrier, Vistara (a joint venture of Tata and Singapore Airlines). The partnership enables Air India’s guests to travel seamlessly on Vistara’s route network to and from over 80 points across Air India’s extensive domestic and global network.
The scope of the agreement between the two airlines includes Inter Airline Through Check-in (IATCI) implementation, which enables guests to receive their boarding passes at the first point of departure for all the travel sectors on a single ticket, and have their baggage checked-in through to their final destinations. Air India and Vistara operate at the same terminals at most major airports in India, adding to the ease of the on-ground travel experience for guests with interline itineraries.
Air India and Vistara have also implemented ‘Interline Considerations on Irregular Operations (IROPs)’ or the ‘disruption transfer’ functionality. This enables the two airlines to seamlessly transfer passengers to one another’s first available alternative flights in case of operational disruptions such as delays, cancellations, diversions, etc. and minimise any inconvenience to their guests.