Coal India Limited (CIL) has recently informed exchanges that the company introduced online signing of Fuel Supply Agreements (FSAs) for power and non-regulated sector (NRS) customers taking part in linkage-based auctions, removing the requirement for physical document submission.
Customers benefit from this digitization because it saves them time and effort, makes document tracking easier and increases transparency. The online system has already been implemented for 700 NRS FSAs (19 MT) and 262 power sector FSAs (24 MT).
“The online signing of FSAs for linkage auctions effectively saves lot of time for customers and evades the cumbersome process of physical submission of voluminous documents. It ushers in greater customer ease as they can conduct the entire process from their place of work without having to visit the coal companies” said a senior executive of the company