Navigating delivery delays from AliExpress & tracking them effectively

With the rise of e-commerce, our shopping habits have dramatically shifted towards a preference for online retail. A significant player in this transformation is AliExpress, an international online retail service that has won the hearts of consumers worldwide with its diverse range of products and competitive prices. AliExpress boasts over 150 million customers globally, with at least 20 million buyers daily, and the platform is accessible in over 230 territories and countries worldwide.

However, like all good things, shopping on AliExpress comes with its own set of challenges, chief among them being delivery delays. In today’s interconnected world, services like China Post tracking have made it easier than ever to monitor your package’s journey from the warehouse to your doorstep. This tool uses AI to provide accurate and real-time updates, offering peace of mind as you wait for your eagerly anticipated purchases.


Why Are There Delivery Delays When Shopping from AliExpress?

Online shopping on AliExpress, akin to embarking on an international treasure hunt, presents a unique set of challenges. You’ve found that hidden gem of a product, placed your order, and now, all you need to do is wait. But sometimes, the wait turns out to be longer than expected. So, why does this happen? Let’s unravel the mystery of delivery delays:

A Journey Across Continents via International Shipping

The vast majority of products on AliExpress originate from China, which means they need to traverse continents and oceans before they land at your doorstep. The charm of having a world market at your fingertips comes with the reality of extended shipping times. Depending on the chosen shipping method and your location, your newly-acquired treasures can take anywhere from a few weeks to a couple of months to arrive.

Every leg of this journey, from the supplier’s warehouse to the international courier, from customs clearance to the local postal service, presents an opportunity for delay. The complexity of this process is often underestimated, but it’s crucial to understand when setting realistic expectations for delivery times.

A Necessary Pause of Customs Clearance

Your package has made it across the sea and into your country – congratulations! But it’s not time to celebrate just yet. The next hurdle in your package’s journey is customs clearance. This process, designed to regulate goods entering a country, is a standard part of international shipping.

Customs departments inspect packages to ensure they comply with import regulations, which can range from safety standards to intellectual property laws. The time taken for this inspection can vary significantly, from a few days to a few weeks, depending on the volume of packages and the efficiency of the customs department.

While it might feel like your package is stuck in limbo during this time, remember that this is a necessary step to ensure that only legitimate and safe products make their way into the country.

Public Holidays and Peak Shopping Periods

Imagine this: It’s Black Friday or Cyber Monday, and the deals on AliExpress are too good to resist. You, along with millions of others around the world, place your orders. The sudden surge in demand can overwhelm suppliers and shipping companies, leading to inevitable delays.

During peak shopping periods, orders flood in at a rate that outpaces the capacity of suppliers to process them. Similarly, during public holidays, especially the Chinese New Year (a major holiday for AliExpress’s primary suppliers), businesses often shut down or operate with reduced staff, leading to slower processing times.

Remember, while these delays can be frustrating, they’re a testament to the popularity of the deals on offer and the global reach of platforms like AliExpress.

The Art of Tracking: A Step-By-Step Guide to Monitoring Your AliExpress Packages

Just as a well-crafted detective follows the trail of clues to solve a mystery, tracking your AliExpress order involves a keen eye for detail and a dash of patience. It’s about transforming the anxiety of the unknown into the thrill of anticipation. Let’s explore the steps that will turn you into a master package tracker:

The First Clue: Order Confirmation Email

Just like the first clue in a treasure hunt, your journey begins with the order confirmation email. This crucial piece of communication from AliExpress is not just a receipt but a passport to the tracking realm. Hidden within its lines is a precious nugget of information – your tracking number. This alphanumeric code is the key to unlock the whereabouts of your package. Hold onto it, for it is your first step into the world of package tracking.

The Map: AliExpress Order Details Page

If the confirmation email was your first clue, the AliExpress Order Details page is the map to your treasure. This page, accessible through your AliExpress account, is a treasure trove of information about your order. Your tracking number holds a place of honor here, acting as a gateway to your package’s journey. A simple click on this number will whisk you away to the shipping company’s tracking page, where you can witness the epic journey of your package from the warehouse to your home.

The Compass: Third-Party Tracking Tools

Sometimes, a map is not enough. You need a compass to navigate the intricate world of international shipping. This is where third-party tracking tools like Ordertracker come into play. Like a state-of-the-art compass, these tools use AI to track your package across multiple carriers, transcending borders and companies.

How to Cope with Delivery Delays?

Delivery delays can be a test of patience, but they also present an opportunity to practice the art of mindful waiting. Here’s how you can turn these periods of anticipation into a more serene experience:

Embrace Some Patience

In our fast-paced world, waiting can seem like a daunting task. But remember, international shipping is not a sprint; it’s a marathon. Each package embarks on a journey that spans continents, navigates complex logistics networks, and adheres to international trade regulations. These are factors that operate beyond the seller’s control, so as you wait for your package to arrive, be patient.

Keep a Strong Line of Communication

Feeling disconnected can add to the frustration of a delayed package. That’s why it’s essential to establish a line of communication. If your order is significantly delayed, reach out to the seller or AliExpress customer service. They’re the pilots and air traffic controllers of your package’s journey and can provide you with updated information about its location and estimated arrival time.

Stay Informed: The Power of Tracking

Knowledge, they say, is power. And when it comes to dealing with delivery delays, this holds especially true. Having access to real-time information about your package’s location can transform the waiting game from a period of uncertainty to one of anticipation.

Try out reliable tracking tools to stay updated on your package’s journey. It’s like having a personal narrator for your package’s epic tale of adventure, recounting every twist and turn in real time. You’ll find that being informed about the journey can make the waiting period a lot more engaging.


While delivery delays are an inevitable part of shopping on AliExpress, they need not be a source of constant worry. By understanding the reasons behind these delays and making use of online tracking tools, you can shop with confidence, secure in the knowledge that your packages are on their way.