What to consider when choosing and managing vehicle insurance for your fleet

The process of choosing and managing vehicle insurance for your fleet can be challenging, particularly if you have never tried to do it before or are working with limited resources.

One way to simplify this process is to start with some basic questions that will help you get clarity on what you need to make the right decision moving forward.

This article will help you get started with your research on vehicle insurance by highlighting some of the most important things you should consider when choosing and managing vehicle insurance for your fleet.

Ask Your Insurer If They Have An In-House Claims Department

It’s common for insurance companies to use third-party agents and brokers to sell their policies, but it’s also worth asking if they have an in-house claims department that you can call directly.

Doing so can help you avoid being passed around multiple people and make sure you have a direct connection when problems arise. This is helpful with more complicated claims where you need time or expertise to sort out what happened and why—especially if there are legal concerns.

If your insurer doesn’t have an in-house claims department, try looking up your agent manually or on online platforms where they advertise their background to get a clear idea of who will be handling your case.

Does The Insurance Company Offer 24/7 Customer Service?

24/7 customer service is critical when choosing vehicle insurance for your fleet. It gives you 24/7 access to a live representative, but it also ensures that there’s always someone available to assist you with claims, policy changes, and general questions.

Some insurance fleet companies will also offer online chat options so that you can communicate directly with an agent from your computer or mobile device.

Not all insurance companies offer 24/7 customer service, so it’s important to check whether or not one of your current providers has round-the-clock coverage before making any changes to your fleet insurance plan.

How High Risk Are Your Employees

The higher your risk, the more expensive your insurance should be. If you have employees who are considered high risk – say, if they are single young men with a history of DUIs –you’ll pay a hefty premium to insure them.

Conversely, if you have all married women in their 40s with kids who never get into accidents or tickets, you might get a good discount on your insurance. This makes it important for fleet managers to know who is driving their vehicles and their insurance needs.

Drivers will also want to consider things like age and location when choosing their policies; younger drivers tend to pay more than older ones due to their greater likelihood of getting into accidents.

What Do The Different Covers Offer?

Don’t get caught out! There are a lot of different covers available, so find out what each one means before you commit to anything. You might be surprised by how much you already have on the cover.

If you’re unsure which insurance policies to choose, find an experienced agent who can offer advice on everything from a company’s history to its general reliability, including other customers’ experiences. Above all else, think about how likely it is that your business will make a claim—and what would happen if it did: can you afford to take that hit? How big could it be?

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