Image credits -Khaleej Times
The Indian passport service portal in the UAE is set to undergo a temporary suspension, starting from September 2, 2024. The five-day hiatus, announced by the Indian embassy in Abu Dhabi, aims to facilitate crucial system upgrades and maintenance, ensuring enhanced service efficiency upon resumption.
During this period, the online portal will be inaccessible, impacting services related to passport renewals, re-issuance, and other related functions. Indian nationals requiring passport services are advised to plan accordingly and seek alternative arrangements if urgent matters arise.
The Indian embassy has assured the public that the suspension is necessary to implement significant improvements in the portal’s infrastructure. These upgrades are expected to streamline application processes, enhance security features, and improve overall user experience. The embassy has emphasized that this temporary disruption is a step towards providing more reliable and efficient services in the future.
The Indian diplomatic mission in the UAE acknowledges the inconvenience caused by this service interruption and appreciates the patience of the community. It reassures the public that the portal will resume operations promptly on September 7, 2024, with improved capabilities and services.
For those needing immediate assistance, the embassy has recommended contacting their helpline or visiting the consular office in person. Additionally, the embassy has provided guidance on alternative procedures and contact points for urgent passport issues during the suspension period.
Thus, while the suspension of the Indian passport service portal will temporarily affect passport-related services, the forthcoming enhancements are expected to offer long-term benefits for Indian nationals in the UAE. The embassy remains committed to delivering high-quality services and minimizing disruptions to its users.