NTT launches NTT AI-CIX to drive cross-industry AI innovation and efficiency

NTT AI-CIX aims to support businesses that have yet to adopt cross-industry AI solutions by providing end-to-end services, including consulting, product development, and AI platform management.

NTT (Nippon Telegraph and Telephone Corporation) is set to launch a new AI company, NTT AI-CIX, on August 26, 2024, in Tokyo. The new venture, with an initial capital of 1.95 billion yen (approximately $13.6 million), is designed to accelerate innovation through “chained AI,” where multiple AI systems collaborate across industries to optimize operations and enhance efficiency.

NTT AI-CIX aims to support businesses that have yet to adopt cross-industry AI solutions by providing end-to-end services, including consulting, product development, and AI platform management. This approach focuses on creating integrated solutions that address challenges across sectors such as retail, logistics, and supply chain management.

Ippei Shaka, President and CEO of NTT AI-CIX, highlighted the company’s goal of delivering value rapidly amidst the fast-evolving AI landscape. “We have established a structure that allows us to develop everything from research to service delivery, fostering new value creation at speed,” said Shaka to local media. The company’s focus on chained AI, as opposed to traditional individual AI applications, will enable broader, interconnected solutions to optimize operations across entire supply chains.

NTT AI-CIX is part of NTT’s ongoing efforts to advance artificial intelligence. The company has already launched significant AI initiatives, including the development of large language models, such as “tsuzumi,” designed to improve business operations in sectors like healthcare and customer service. NTT’s new company will extend its AI expertise across more industries, providing tools to help businesses reduce labour and save energy by leveraging AI-driven insights.

A major area of focus for NTT AI-CIX will be enhancing supply chain efficiency in the retail and logistics industries. The company has already partnered with Trial Holdings to optimize operations through data integration and AI, improving everything from store management to customer satisfaction. This collaboration is expected to extend across manufacturers, wholesalers, and retailers, creating a more streamlined and efficient supply chain.